We accept custom modifications for our Generic type “Kikkou-Naguri” Wooden Palm Rests!
※ Please make sure to purchase the original Wooden Palm Rest along with the customization.
We offer custom modifications for Wooden Palm Rests to fit the size of your keyboard.
Modifications can be made to the length, depth, and height of the Palm Rest.
The customization fee is ¥2,750 JPY per side.
Please select the modification options from the dropdown menu and indicate the final desired dimensions.
※ We only accept modifications that make the product smaller than the original size. (For size increases, please contact us separately for a quote).
For the height of the product, we can accommodate adjustments from the original height of 16mm to -2mm (height of 14mm).
・LONG (Full-size Keyboard Compatible)
Product Dimensions: Length 465mm / Depth 110mm / Height 16mm
・MIDDLE (Tenkeyless Keyboard Compatible)
Product Dimensions: Length 379mm / Depth 110mm / Height 16mm
・SHORT (60% Keyboard Compatible)
Product Dimensions: Length 294mm / Depth 110mm / Height 16mm
・1/2 HALF (Split Keyboard, Trackpad Compatible)
Product Dimensions: Length 147mm × 2 / Depth 110mm / Height 16mm
Please be sure to read the handling precautions carefully.
Custom Size Order "Reduction in size" Option Exclusively Generic type Palm Rest
- We only accept size modifications for the Generic type “Kikkou-Naguri” Wooden Palm Rest "Matsu 2".
- Size modifications are not available for the HHKB wooden palm rest.
- Please make sure to purchase together with the original wooden palm rest.
- We only accept modifications that make the size smaller than the original palm rest.
- Please note that product specifications, prices, etc., are subject to change without prior notice. Thank you for your understanding.
- We only accept size modifications for the Generic type “Kikkou-Naguri” Wooden Palm Rest "Matsu 2".
Return Deadline and Conditions
While we strive for quality and accuracy in our products and delivery methods, if you encounter any issues with your purchase, please contact us via email within 7 days of receiving the item. We will promptly arrange for a return or exchange. Please note that return shipping costs and reshipping costs will be the responsibility of the customer for returns due to customer preference.
We reserve the right to refuse returns or exchanges in the following cases:- Items returned without prior notification to us after 7 days from the date of delivery.
- Items that have been used or damaged.
- Items that have been damaged or soiled, including the product, packaging, or instructions.
- Personalized items (however, we accept returns or exchanges for defective items).
Return Shipping Fees
If you choose to return an item for reasons other than defects, you will be responsible for the return shipping fees, reshipping fees, and transfer fees. Please use postal or courier services for returns.
In the event that you receive items different from your order or defective items, we will cover the return shipping fees, reshipping fees, and transfer fees. Please contact us via email first for assistance.
Defective Items
If you receive defective or damaged items, we will exchange them for new ones or equivalent items after confirming our stock availability. Please contact us via email or phone within 7 days of receiving the item. Please note that we cannot accept return or exchange requests after this period. Thank you for your understanding.
